Privacy Policy

This Privacy Policy explains how NovixWeb handles your personal data and protects your privacy when you use our services.

Last updated: October 19, 2024

At NovixWeb, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose your personal data when you use our website and services.

1. Information We Collect

We collect different types of personal information for various purposes to provide and improve our Service to you. The types of data we collect include:

Personal Data: When you use our Service, we may collect personally identifiable information such as your name, email address, phone number, and billing information.
Usage Data: We may also collect information on how you access and use the Service, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
Tracking Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

2. How We Use Your Data

NovixWeb uses the data we collect for the following purposes:

To provide and maintain our Service
To notify you about changes to our Service
To provide customer support
To monitor the usage of our Service
To detect, prevent, and address technical issues
To fulfill contractual obligations and process payments

3. Data Retention

We retain your personal data only for as long as is necessary to provide you with the services you have requested, and for essential purposes such as complying with legal obligations, resolving disputes, and enforcing our policies.

4. Data Sharing

We do not share your personal information with third parties except in the following cases:

With Service Providers: We may share your data with trusted third-party service providers who help us operate our business, such as payment processors or hosting providers.
For Legal Reasons: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

5. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.